Shipping Policy

Shipping Coverage

We offer shipping to customers worldwide.

Shipping Costs

  • Free Shipping: Available for the US, UK, CA, AUS
  • Flat Rate of $25: Applies to all other countries.

Confirmation Notice

After placing your order, you will receive a confirmation email with your order details and receipt. If you do not receive this email, please reach out to our customer service team.

Shipping Process and Time

  • Processing Time: 5-7 business days
  • Transit Time: 5-8 business days
  • Estimated Total Shipping Time: 10-15 business days

Import Duties and Taxes

  • United States: US customers are not required to pay customs duties.
  • Other Countries: All orders are shipped on a DDU (Delivery Duty Unpaid) basis. Customers are responsible for customs duties and import taxes in line with their country’s regulations. The listed product prices do not include taxes.

Order Cancellation Policy

You can cancel your order within 24 hours for a full refund. After 24 hours, cancellation fees will apply:

  • Cancellation between 24 hours and 4 days: 25% of the order total will be retained.
  • Cancellation after 4 days: 50% of the order total will be retained.
  • Once the order has shipped: Cancellation is no longer possible.

Shipping FAQs

  • Tracking Shipped Products: A tracking number will be provided for each order, which you can use to track your package on the carrier’s website.
  • Courier Services Used: We ship products using DHL, FedEx, or USPS.
  • Damaged Parcel: If you receive a damaged package, please get in touch with us within 30 days at info@miamijackets.com. We will offer an appropriate resolution, such as a return, exchange, or refund, in accordance with our policies.
  • Shipping Delays: While we aim to ship orders on time, delays may occur due to unforeseen circumstances, including natural disasters, holidays, incorrect delivery information, additional quality checks, carrier operational delays, customs holds, order modifications, or other unexpected events.

Other Important Information

Please ensure your shipping information is accurate and complete to prevent delivery issues.

  • A signature may be required upon delivery.
  • We cannot modify the shipping address once the order has been dispatched.
  • We do not ship to PO boxes, APO, or FPO addresses.

Feel free to contact us:

Miami Jackets

Email: info@miamijackets.com

Office location: 2644 Laramie Street, Irving, Texas, 75062

Working Hours: Monday-Friday 9 AM-5 PM

Disclaimer: We make every effort to meet estimated shipping times, but we cannot guarantee specific delivery dates due to factors beyond our control.